Terms of Service

1. Agreement

These Terms govern your use of optimlister.ai, the Optimlister API, the Optimlister browser extension, and anything else we provide under the Optimlister name (together, the "Service"). By creating an account or using the Service, you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind that company, and "you" means that company.

Optimlister is operated from Atlanta, Georgia, United States. Contact: support@optimlister.ai.

2. Who may use it

You must be at least 18 and able to form a binding contract. The Service is intended for business use by sellers, agencies and developers. You may not use it if we have previously terminated your account, or if applicable law bars you from doing so.

3. Your account

We sign you in with a link sent to your email address rather than a password. That means anyone with access to your inbox can access your account, so keep it secure. You are responsible for everything done through your account and through any API key issued to it. Tell us at support@optimlister.ai as soon as you believe a key or inbox has been compromised, and we will revoke and reissue.

One account is for one person or one business. Sharing a single account across an organisation to avoid seat or volume limits is not permitted; agency plans exist for that.

4. Plans, monthly listings and credits

Paid plans include a set number of monthly listings. A listing is consumed each time a writing tool completes successfully - producing a listing, a set of marketplace fields, a photo plan, a policy check, and so on. Calculators, exports, resizing and the title checker are free and do not consume your monthly listings.

Image and video generation is metered separately in credits, because it carries a real per-use cost. Credits are bought in packs, do not expire, and are consumed only on success.

If a tool run fails, it does not consume your monthly listings or your credits. Monthly listings reset each month and do not roll over. Current prices and monthly listing counts are on our pricing page and form part of these Terms.

5. Payment, changes and cancellation

Subscriptions are billed monthly in advance through Stripe. Upgrading takes effect immediately and you are charged only the prorated difference for the remainder of the period. Downgrades and cancellations take effect at the end of the period you have already paid for, so nothing is cut off mid-month, and your usage counter is not reset by a plan change.

Except where the law requires otherwise, fees already paid are not refundable for partial periods. If something has gone genuinely wrong, write to support@optimlister.ai - we would rather fix it than argue about it.

You are responsible for any sales tax, VAT or similar charge that applies to you. If we are required to collect it, it will be added at checkout.

We may change prices. If we do, we will give account holders at least 30 days' notice by email, and the change will apply from your next renewal.

6. What the AI output is, and what it is not

This section matters more than any other, so it is written plainly.

Optimlister produces drafts. Every listing, check, score, report, fee figure, keyword suggestion and compliance opinion is generated by software and may be wrong, incomplete or out of date. It is your responsibility to read what is produced, verify every factual claim about your product, and confirm that it complies with the rules of the marketplace you publish to and with the law where you sell.

Nothing the Service produces is legal, tax, financial, or professional advice. Fee calculations, margin figures and rank or demand estimates are estimates only, based on published rates and public signals that change without notice. A compliance or policy check reduces risk; it does not guarantee that a listing will be approved, will stay live, or will not be suppressed, and it is not a warranty against any marketplace action.

You remain solely responsible for what you publish under your own seller account.

7. Your content

You keep ownership of everything you put in - product facts, photographs, catalogues, existing listings - and, as between you and us, you own the output generated from them. You are responsible for having the rights to whatever you upload.

You grant us a limited licence to host, process, transmit and display your content solely to operate the Service for you: to generate what you asked for, store it in your vault, show it back to you, and send it to the model providers named in our privacy policy. That licence ends when you delete the content or close your account.

We do not use your content to train shared models unless you explicitly opt in. We do not show your content to other customers. Where you choose to make a roast page public, only that page becomes accessible, and only at the unguessable link you share.

8. Acceptable use

You agree not to use the Service to:

• create listings for goods or services that are illegal where you sell them, or that the target marketplace prohibits;
• infringe anyone's intellectual property, or pass off another seller's brand, images or copy as your own;
• generate claims you know to be false, including invented certifications, test results, endorsements or health claims;
• produce reviews, testimonials or endorsements presented as coming from real people who did not give them;
• circumvent monthly listing limits, rate limits, daily caps or free-tier restrictions, including by automating account creation;
• resell, sublicense or repackage the Service as a competing listing-generation product;
• attempt to extract our prompts, models or system instructions, or use output to train a competing model;
• probe, scan, overload or interfere with the Service or the infrastructure it runs on.

9. Marketplaces and third parties

Amazon, eBay, Etsy, Walmart, Shopify, TikTok Shop and other marketplaces named in the Service are trademarks of their respective owners. Optimlister is an independent product and is not affiliated with, endorsed by, sponsored by, or certified by any of them.

Where you connect a marketplace account, you authorise us to act on your instruction through that marketplace's API. Your use of that marketplace remains governed by its own terms and policies, which you must follow. If a marketplace changes or withdraws access, features that depend on it may change or stop working, and that is outside our control.

10. Availability

We work to keep the Service available and will tell you about planned maintenance where we reasonably can; current status is published at optimlister.ai/status. We do not promise uninterrupted or error-free operation, and we may change or discontinue features. If we discontinue a paid feature you materially relied on, you may cancel and we will refund the unused portion of your current period.

11. Suspension and termination

You may close your account at any time from your account page or by emailing support@optimlister.ai. We may suspend or terminate an account that breaches these Terms, that puts the Service or other customers at risk, or where required by law. Where circumstances allow, we will warn you first and give you a chance to put things right.

On termination your right to use the Service ends. Export your vault before you close the account; after deletion it cannot be recovered. Sections 6, 7, 12, 13, 14 and 16 survive termination.

12. Warranties and disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will meet your requirements or produce any particular commercial result.

We do not warrant that use of Optimlister will increase your sales, improve your ranking, keep a listing live, or prevent a marketplace from taking action against your account.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence. If you are a consumer, you keep any rights the law gives you that cannot be waived.

13. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost sales, lost data or loss of goodwill, even if advised such damages were possible.

Our total aggregate liability arising out of or relating to the Service in any 12-month period is limited to the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or one hundred United States dollars.

14. Indemnity

You agree to indemnify and hold Optimlister harmless from claims, losses and reasonable legal costs arising from content you upload or publish, from your use of the Service in breach of these Terms, or from your breach of a marketplace's rules or of applicable law.

15. Changes to these Terms

We may update these Terms. If a change materially affects your rights or obligations, we will email account holders at least 30 days before it takes effect and update the date at the top of this page. If you do not accept a change, you may cancel before it takes effect; continuing to use the Service afterwards means you accept it.

16. Governing law and disputes

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of laws rules. The courts located in Fulton County, Georgia have exclusive jurisdiction, and both parties consent to that venue - except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property, and except where mandatory local consumer law gives you the right to bring proceedings where you live.

Before filing anything, please write to support@optimlister.ai and give us 30 days to resolve it. Most things can be sorted out that way.

17. General

These Terms, together with the Privacy Policy and the pricing page, are the entire agreement between us about the Service. If any provision is held unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to a successor in connection with a merger, acquisition or sale of assets.